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1 min read

Building Trust Remotely

By Paul J. Zak on Feb 22, 2021 2:18:56 PM

I was privileged to have a LinkedIn Live conversation with Dr. Jeffrey Hull, the Education Director at Harvard Medical School's Institute of Coaching. We discussed the role of trust in creating high-performance teams, the science behind trust, and how to build trust when teams work remotely. Jeff and I filled our conversation with practical ways that leaders can measure and manage teams for high trust in order to reach high performance.  We also laughed a lot; once the value of trust is recognized, it is easy to maintain it by showing one authentically cares about others.

Topics: Flow Trust Performance
1 min read

Sustain High Performance With Psychological Safety

By Paul J. Zak on Feb 8, 2021 10:01:34 AM

Teamwork: is it hard or easy?

Topics: Training Flow Performance
2 min read

Optimizing Organizational Performance

By Paul J. Zak on Jan 18, 2021 11:21:01 AM

I've spent much of the last 20 years developing the science of interpersonal trust and showing how powerfully trust drives outcomes. Mary Slaughter, a Managing Director of People Advisory Services at EY, kindly asked me to contribute to an article she wrote at the digital magazine Reworked on optimizing organizational performance by building a culture of trust. Connecting trust to culture was not fast or easy.

Topics: Emotional Health Flow Trust
2 min read

Flowing into Immersion

By Paul J. Zak on Dec 14, 2020 8:30:00 AM

Steamed mussels, white wine, and espresso. Mihaly, or Mike as he preferred to be called in America, had lived here for 45 years but his Hungarian heritage was clear from his lunch. Sitting outdoors on a warm day in a Southern California café, my Claremont Graduate University colleague Mike Csikszentmihalyi described how he discovered the psychological state he named “flow” in the early 1970s. He observed and interviewed painters and other artists who described being so absorbed in their work that they lost track of time. They also reported a sense of bliss during the experience. Mike characterized flow as the pleasurable experience of being actively engrossed in a task. This research has been, and continues to be, very influential.

Topics: Science Emotional Health Flow